Solutions Pricing FAQs Blog Resources
Sign In Resident Sign In Get Started
AI Leasing now answering 24/7

Your best leasing agent
doesn't take weekends off.

Trenly's AI responds quickly, answers property questions, routes tours, qualifies leads, and hands off applications while you're at dinner. Trained on your listings, your rules, your voice.

Turn on AI Leasing See it work below
No credit card Live after listing setup Works with Zillow*, Zumper*, your site
Inbox
Messages · 3 unread
AI Active
MP
Maya Patel Zillow 2m
Re: 312 Bryant St · 2BR/1BA
Could I see it Saturday afternoon? Also, is it pet friendly?
Prospect Replied
Voice call · (415) 555-0187 18m
Inquiry about 847 Oak Ave · 1BR
AI answered. Tour booked for Thurs 3pm. Full transcript saved.
Prospect Tour booked
JR
James Robinson Zumper 1h
New inquiry · 1520 Pine St · 3BR/2BA
You: Hi James! The 3BR at 1520 Pine is available now. Rent is $2,850/mo...
Prospect Replied
DK
David Kim 3h
Lease renewal · 312 Bryant #4A
You: Hi David, your renewal offer is ready. New rate is $3,100/mo...
Tenant
SL
Sarah Lee 5h
Maintenance · 847 Oak #2B · Dishwasher
You: Hi Sarah, I've scheduled ABC Appliance for Tuesday between 9-11am...
Maintenance Handled
Capabilities

A full leasing team, without the timesheet.

Three things Trenly does end-to-end, and a list of smaller jobs it also handles, quietly.

Conversations that close, not just collect.

Trenly answers questions about each unit, pushes back on tire-kickers, and gently moves serious renters toward booking a tour. Tone matches your brand -- formal, friendly, or somewhere in between.

Sarah M. Zillow* · 450 Elm 2BR Tour booked
Marcus T. Email · 120 Pine 1BR App started
Jennifer K. Zumper* · 88 Oak Studio Application paid

Applications, end-to-end.

Sends application links at the right moment, pre-fills what it knows, and supports TransUnion credit + background once the applicant authorizes and pays. You see a review-ready file, not a half-empty form.

Follow-up sequences that don't feel like spam.

Three nudges over 10 days. Never on Sundays, never after 8 PM. Stops the moment they reply. Respects delivery windows and rate limits.

Day 1 Tour reminder · SMS Opened
Day 3 "Still thinking?" · Email Replied
Day 10 Soft close · SMS Skipped (replied)
Also handled, quietly
  • Self-serve tour scheduling, with auto lockbox codes.
  • Quietly qualifies leads against your rules.
  • Handles Spanish and other languages, translates back to you.
  • Fair-housing reviewed. Refuses to discriminate.
How it works

From inquiry to application handoff, without living in your texts.

1

Renter inquires

From Zillow*, your site, email, or phone -- Trenly captures the lead and keeps the context tied to the property.

2

AI qualifies

Confirms timing, budget, pets, household. Routes anything outside your rules to your inbox with a summary.

3

Tour gets routed

Staff, self-guided, or Showami routing follows your tour rules, verification requirements, and budget guardrails.

4

Application moves forward

Trenly sends the application, supports screening collection, and keeps the file organized for your review and lease decision.

Channels

Wherever renters reach out, Trenly's already there.

SMS Email Zillow* Zumper* Phone Beta Website
The math

A typical 12-unit owner, before and after.

Without Trenly

  • 4-8 hour reply time, mostly from your phone after work
  • ~40% of inquiries ghost before you respond
  • Tours scheduled over 3-day text chains
  • Average vacancy: 18 days
  • You learn what a "lockbox" is the hard way

With Trenly AI

  • Replies in under a minute, 24/7
  • Every inquiry gets a real answer, not a template
  • Tours booked directly, no back-and-forth
  • Fair Housing compliant on every response
  • Full pipeline visibility without the busywork
Honest questions

The things owners actually ask us.

Will the AI ever say something I'll regret?
It can't quote a price you haven't set, offer a unit you don't have, or commit to anything outside the rules you give it. Anything ambiguous gets routed to you with a summary -- you can answer with one tap and Trenly takes it from there.
What about fair housing?
Trenly's prompts and refusal behavior were reviewed by housing law counsel. It will not steer on protected classes, ask disallowed questions, or screen on prohibited criteria -- even when a renter asks it to. Every message passes through dual-layer Fair Housing guardrails before it's sent.
Can renters tell they're talking to AI?
Trenly identifies itself as an AI assistant on first contact, the way a chatbot widget would. After that, the conversation is just helpful -- which is what renters actually wanted.
What if I want to take over a conversation?
Tap "I'll handle this" on any thread. The AI steps out, gets out of your way, and steps back in only if you tag it. No handoff message, no awkward seam.
What does this cost?
Included with Trenly. No per-message charges. No contracts, cancel anytime.
Does the AI answer phone calls too?
Yes. Your AI voice agent picks up every call with a dedicated local number, answers property questions using real listing data, books tours on the spot, and routes tenant callers to maintenance mode. When a caller asks for a human, it transfers to you. Full call transcripts are saved in your inbox.

Want to dig deeper?

Read: Using AI with Zillow Rental Manager → See the AI Leasing Agent overview →

Stop chasing renters. Start signing leases.

Set up in minutes. Included with every Trenly plan.

Start Your Free Trial See how it works

*Zillow, Zumper, and Apartments.com are trademarks of their respective owners. Trenly is not affiliated with or endorsed by these companies. Trenly's AI leasing assistant is designed to support compliance with Fair Housing laws but does not constitute legal advice or guarantee legal compliance.