For rental companies with in-house property managers
In-house property management, automated.
Trenly is the system your team runs the portfolio on. The AI answers residents, coordinates repairs and keeps rent and renewals moving. Your property managers take what needs a person, and the owner sees all of it.
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A resident at 14 Oak St asked about trash pickup
Answered by Trenly
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No hot water at 902 Pine, reported at 9:40 pm
Plumber booked, under the limit
- The painter can't make Thursday at 31 Elm With Maria, co-manager
- Applicant for 7 Birch Ln, screening is back Waiting on the owner
The day-to-day
The work that fills a property manager's day, handled around the clock
Trenly works every home in the portfolio under the rules the owner sets. What falls outside those rules goes to the right person on your team.
Resident calls, texts and email
Your company gets its own Trenly phone line and email address. Trenly answers in your company's name, says it's an AI assistant, and passes anything outside your rules to your team.
Maintenance
Repair requests are triaged as they arrive, day or night, and sent to your own vendors with no markup. Anything over the spending limit waits for approval.
Rent and renewals
Residents pay online or on autopay, and every balance is tracked lease by lease. Renewals are planned ahead of each lease end with a suggested rent, and go out once they're approved.
Leasing and turns
Leads get answers and tour times in minutes, and applicants are screened against your criteria for your team to decide on. Between residents, Trenly tracks the turn from the condition report to the next listing.
Your team
One account for the whole team, with the owner in charge
Work goes only as high as it needs to. Trenly handles the volume, your property managers pick up what it hands back, and the owner sees everything and makes the calls that are theirs to make.
01 · Trenly
Takes the volume
Answers residents, prospects and vendors, triages every repair request, follows up, and keeps every record and dollar in one place.
Handle what needs a person
Each has their own login as a co-manager and handles the work the owner gives them: calls, messages with residents, prospects and vendors, and sending vendors out. Everyone picks the notifications they want.
Sees everything, keeps the final say
The owner sees every property, message and dollar, and who handled each one. They decide, person by person, who may approve applicants, sign leases, serve notices, return deposits or approve large bills. Billing and bank accounts stay with the owner.
A bookkeeper or accountant can join as a viewer: they see the portfolio and change nothing.
Asset intelligence
Insurance, taxes and returns, tracked for every home
Running the homes is half the job. Trenly also keeps track of what each one costs to own and what it earns, so the owner hears about a change while there is still time to act on it.
Insurance
Every policy and the homes it covers, with gaps and upcoming expirations flagged.
Property taxes
Assessments and payment due dates for each home, tracked year to year.
Returns
Cash flow and net operating income by property, with loans and values alongside, and a monthly performance report for the owner.
See how your team would run on Trenly.
Book a demo and we'll walk through your portfolio with you: what Trenly would take on, and what your property managers and the owner would keep.
Never a percentage of rent · Larger portfolios get custom pricing